Omnichannel Customer Marketing Platform

Become a top-of-the-mind brand that customers adore.

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Algonomy is positioned as Visionary in Gartner’s Magic Quadrant for Personalization Engines

Our Customers

400+ Brands Have Elevated Customer Engagement with Our Omnichannel Marketing Solutions

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Certifications

Top Industry Experts and Analysts Have Recognized Our Marketing Solutions

Modules

Deliver Omnichannel Personalization, at Scale, with Our Customer Marketing Platform

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Unify Siloed Customer Data

Ingest, cleanse, and unify all your customer data—known and unknown, structured and unstructured, real-time and batch, and online and offline with our omnichannel marketing software.

Build Golden Customer Records that Evolve in Real Time

Resolve identities and build unified, 360-degree customer views to understand each customer’s behavior, preferences, journey, and more at any given moment.

Understand Each Customer at a Deeper Level

Leverage advanced analytics models—RFME, Propensity to Buy, CLTV, Churn, etc.—to generate deep insights into customers’ behaviors, affinities, and interactions with your business.

Build and Optimize Customer Segments Automatically
Let algorithms do the heavy lifting of building and optimizing customer segments, while accounting for your business and brand goals.
Enable Real-Time Segment Streaming
Automate the sharing of segments across multiple systems in your MarTech stack.
Keep Your Customers Engaged
Re-engage customers through real-time segments based on customer events combined with inventory and price change triggers.
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Enable Real-time Audience Activation

Leverage pre-built, automated segments to activate audiences for specific use cases such as churn and cart abandonment.

Ensure Consistent, Timely Engagement On Any Channel
Build and automate omnichannel marketing campaigns and journeys, ensuring a consistent and cohesive brand experience for customers as they move through different stages of the buying journey.
Know What Makes Your Campaigns Tick
Run testing and AI-led optimization to identify the ideal creative treatment, headline, copy, send time, and channel mix for maximizing response rates.
Optimize Your Campaigns for Specific ROI and Engagement Metrics
Measure and optimize your omnichannel marketing campaigns based on the KPIs that matter most to you—page views, repeat visits, adds-to-cart, conversions, etc.
Deliver Personalized, Contextually Relevant Engagement
Deliver personalized newsletters, customer retention campaigns, and abandonment triggers orchestrated across multiple channels.
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Connect with Each Customer Like You Know Them
Achieve true “Audience of One” at scale. Transform your data—behavioral data, personalized recommendations, loyalty points, social proof messages, product reviews, etc.—into visually stunning content personalized for each customer.
Make Your Product Recommendations Truly Omnichannel
Boost customer re-engagement and order values by presenting AI-driven cross-sell recommendations and product bundles across email, app, and other channels.
Unify, Customize, and Test — Without IT Support
Use a no-code, marketer-friendly interface with customizable decisioning logic to bring relevant content together, customize the look and feel of the message, and preview the final output—all without having to depend on your IT team.
Make the Most of Every Marketing Opportunity
Ensure your campaigns are launched swiftly and no marketing opportunities are missed by minimizing the time and effort needed for content unification, design and development, and QA.
Improve the ROI of Your Existing MarTech Stack

Enjoy seamless integration with your email and mobile platforms to deliver contextually relevant customer engagement in the perfect moments—maximizing conversions and, therefore, the ROI from your existing MarTech stack.

Customer Success Stories

Our Clients Love Us
Here’s what they have to say

Randy Crimmins, Chief Strategy Officer, Relationshop (Algonomy channel partner for grocery clients in the US)

“Our partnership with Algonomy, and use of their customer analytics solution to power our digital engagement and personalization platform, has helped us deliver the kind of contextualized digital experiences and interactions that consumers are expecting from their brands of choice. And most importantly, we’re seeing these efforts translate into incremental sales and profits for our retail clients. At the end of the day, that’s what it’s all about.”

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100%

Digital account growth

+3%

Revenue

4x

Increase in mobile app usage
Executive, Loyalty
“We’re committed to providing a seamless experience to our customers across all channels. Algonomy’s Omnichannel Customer Engagement solutions with their retail-specific algorithms and quick time to market is a best-fit solution to amplify our digital transformation journey.”
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19%

Increase in average basket value

10%

Improvement in visit frequency

Our Resources

Need Some More Inspiration? Explore Our Resources.

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  • Retail Battle
Winning the retail battle with modern centralized supplier collaboration
  • Customer Summit 2021
Why Digital-first Grocers Are Poised to Win
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The ROI of Omnichannel Customer Marketing

40%

Omnichannel Customer Base

33%

Customer Retention

35%

Offer Redemption Rates

26%

Incremental Sales from Targeted Campaigns

50%

Campaign Management Time

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