Recognizing Visionary Leaders Shaping the Next in Retail

Algonomy Customer Excellence (ACE) Awards, held on October 13, 2021, recognized retailers and brands that are setting new benchmarks in the use of AI and algorithmic decisioning to deliver superior customer experiences and exceptional business results.

This year’s seven winners were picked from Algonomy’s client base of over 400 enterprise brands.
The evaluation criteria scored the participants across six key dimensions of success:

Finalists and Winners

The most innovative use of customer data and insights to drive engagement and growth.

Finalists

rue21, Consum, Visionworks

Winners

The most advanced use of personalization to enable a more holistic customer experience.

Finalists

Miinto, REI Co-op, Época Cosméticos, Verkkokauppa.com

Winners

The best application of advanced analytics in merchandising and creating measurable customer impact

Finalists

rue21, HP, Love’s, Majid Al Futtaim

Winners

The best use of supplier collaboration solutions
in creating tangible business impact.

Finalists

Love’s, Prince Retail,
Keells, Apoteket

Winners

The most inspiring digital transformation success story
in the quick service restaurants space.

Finalists

McDonald’s India, KFC Canada,
Pizza Hut UK

Winners

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