GenAI Assurance

Ensuring trustworthy, reliable chatbots from data to dialogue. 

Overview

Getting real with chatbots

Using Nimbus AI we evaluate responses across 60+ checks including tone, clarity, and hallucination risk in LLM and non-LLM models. It fits smoothly into RAG setups and generates reliable reports automatically.  

Our GenAI Assurance offerings go beyond agent validation to encompass application reliability, data integrity, and performance optimization.We focus on delivering end-to-end reliability so your chatbot consistently provides accurate, context-aware responses that are fast and available when users need them most.  

THOUGHT LEADERSHIP

Insights from our thought leaders

Navigating the Transition from ML Engineering to AI Engineering

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Focus areas

How we do it

GenAI system assurance

We look at how your GenAI chatbot holds up in the real world, not just in ideal conditions. Whether users type in confusing prompts, the network slows down, or something unexpected happens, we check if your system stays steady and safe. With our performance scores, you get a clear sense of where the risks are, so you can fix issues before they reach production. 

GenAI agent assurance

Good chatbots carry conversations. We test how well your chatbot remembers past messages, stays on topic, and keeps a consistent tone throughout. This helps you catch glitches in memory, logic, or tone, and make sure the experience feels smooth, natural, and trustworthy over time. 

GenAI application assurance

Users want the right answers – in an interface that makes sense. We test how your chatbot performs across the entire experience, not just the model behind it. From the user interface and design flows to how it connects with APIs or support tools, we ensure it all works together.

GenAI data assurance

Your chatbot is only as good as the information it runs on. We check the quality and freshness of your prompt libraries, grounding docs, and vector stores to make sure answers are relevant and fact-based. That means fewer hallucinations, fewer surprises, and more credibility, especially in domains where facts matter. 

Features

Pick a feature or go full suite

1

QK Framework for robust AI testing and model trust

2

Relevancy Framework for accurate, domain-specific Q&A

3

Non-LLM Evaluation for transparent, model-free testing

4

Python Framework for intuitive, end-to-end chatbot QA

5

AI-driven scoring across 60+ evaluation parameters

6

Real-time analysis of live AI assistant conversations

7

Automated, dependable reports and QA dashboards

8

Seamless integration with RAG pipelines and APIs

9

Secure, on-premise or cloud-based deployment

Customer Benefits

Smart Assurance for Smarter Chatbots

Enterprises trust us to deliver the right data at the right time. With proven AI-led tools and decades of data assurance expertise, we help clients drive analytics readiness, meet compliance goals, and scale AI adoption with confidence. 

Detects chatbot drift early with continuous monitoring

Enables easy audit trails for compliance needs

Offers clear explainability for business teams

Captures feedback to refine models post-launch

Simple onboarding for testers and business users

Supports A/B testing to validate improvements

SUCCESS STORIES

Challenges we’ve solved for our clients

QK Helps Leading Indian Insurer Evaluate its GenAI-powered Chatbot

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Let's engineer your path to success